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  • Progress lost

    Hi

    I lost all my progress, I do not know what happened but I would like to get it back

    Thank you

    ID:8602741709

  • #2
    Hi,

    I'm sorry to inform you that if your account has been deleted due to inactivity, it cannot be restored.

    We are forced to delete accounts because there are a lot of PLT players online every day and great part of them are new players so the number of accounts we have to maintain rises quite fast, too fast actually and considering we don't charge players for playing our game, it is technically impossible for us to keep accounts of inactive players.

    Regards,

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    • #3
      Is there no chance of getting it back?

      Comment


      • #4
        no they cant back ur old cue and winnings but they can add something in ur account so u can start playing again ... hope i helped u

        Comment


        • #5
          Hello,

          ​Unfortunately, we can't return those accounts as they are permanently deleted.
          ​I apologize for the inconvenience.

          ​Best Regards

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          • #6
            Hello

            There is no problem related to the removal of the account, but they spoke of a help, Is it possible to have some kind of bonus?

            Thank you

            Comment


            • #7
              Hi,

              I can give you some Coins to start playing but there's nothing much I can do.

              Best Regards

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